Pre Arrival Administrative Concierge Assistant (M/W/X) - Trainee - Ibiza (Spain)

  • Ibiza
  • Apprenticeship
  • Start Date: 05 May 2025
  • Apply Now

About

Since 2014, we have been transforming vacation home rentals into exceptional experiences, combining the world’s finest properties with unparalleled service.

In both iconic and surprising destinations, we find the home that perfectly matches each of our travelers. We prepare, shape, and personalize every stay to create a completely tailor-made experience.

In doing so, we set a new standard in the luxury rental market. We build lasting relationships of trust with our clients.

Our teams are the cornerstone of our success. They design and craft each journey as a unique project. Our local teams travel the world to handpick the most remarkable homes and provide unmatched hospitality and service in their destinations.

Job Description

Role

As a Pre Arrival Administrative Concierge Assistant, you will work closely with our Concierge team to assist in preparing exceptional stays for our clients. This experience will immerse you in the world of luxury and allow you to participate in the coordination of bespoke services while discovering how to manage a network of high-quality local partners.

Objectives

1. Support in Client Management and Assistance

  • Contribute to organizing stays by supporting the coordination of services and experiences for our clients.

  • Assist in drafting and following up on quotes with the team.

  • Help update client itineraries in our internal tools.

  • Facilitate continuous and effective communication across departments.

2. Partners

  • Oversee the coordination of requests from various destinations with external suppliers.

  • Participate in updating and producing catalogs showcasing our services and experiences.

3. Administrative Management and Tools

  • Monitor and follow up on all submitted requests to ensure timely resolution.

  • Assist in updating partner information and rates in internal tools.

  • Support the team in creating and updating communication materials (catalogs, presentations).

  • Manage and regulate budgets, ensuring the accurate issuance of invoices.

This position is for a 6-month internship available from may to august.

Perks
🎂 1 day off for your birthday

💻 A personal laptop

🎊 Year-round events (Christmas Party, Raclette Party, Summer Party…)

Preferred Experience

Education and Experience

  • Just graduate from a business school, hospitality, tourism, or a program focused on project management or luxury industries 🎓

  • A first experience in the tourism, hospitality, or premium services sector is a plus 🏖️

  • Skills and Qualities

    • Excellent organizational skills and attention to detail 📋
    • Ability to work collaboratively in a dynamic and demanding environment 🤝
    • Strong interpersonal skills and a passion for client interaction 💬
    • Proficiency English (written and spoken) 🇬🇧. A second language is a bonus 🌎
    • Good command of computer tools (Microsoft Office, especially Excel) 💻

    All our positions are open, with equal qualifications, to candidates requiring specific accommodations related to a disability.

Recruitment Process

  • HR Meeting

  • Meeting with the manager

  • Business Case

  • Review of the Business Case

Additional Information

  • Contract Type: Apprenticeship (Between 4 and 6 months)
  • Start Date: 05 May 2025
  • Location: Ibiza
  • Experience: < 6 months
Apply Now

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